Quick feedback

This is a MarbleFlows glossary and you can find all definitions here.

Quick feedback

Quick feedback is like a rapid-fire round of information. It's quick, snappy, and to the point. It doesn't beat around the bush, it gets straight to the point. It's perfect for those times when you need a quick answer, a fast assessment, or a quick win.

Quick feedback can come from a wide range of sources, like customers, users, testers, or even team members. It's often gathered on the spot, in real-time, through short surveys, instant polls, or quick interviews. It's great because it provides a snapshot of the product, service, or performance, giving you a quick and easy way to gauge how well it's doing.

How to get quick feedback?

There are several ways to get quick feedback for your product or service:

  1. Surveys: Use online survey tools to create and distribute short surveys to your customers or users. This can be done via email, social media or even on-site.
  2. Instant polls: Use social media or other online platforms to create instant polls or quick questionnaires to gather quick feedback from your customers or users.
  3. In-person feedback: If you have a physical location, you can ask customers for quick feedback as they leave your store or location.
  4. In-app feedback: If you have a mobile app or web application, you can include in-app feedback forms that allow users to quickly provide feedback while they use your product or service.
  5. Net Promoter Score (NPS) survey: NPS is a simple, one-question survey that asks customers how likely they are to recommend your product or service to others.
  6. User testing: Conduct user testing sessions with a small group of customers or users to gather quick feedback on the usability and user experience of your product or service.
  7. Feedback widgets: Add a feedback widget to your website or app that allows customers or users to provide quick feedback with just a click.
  8. Email or Chat support: Encourage customers to share their feedback through the support channel they are already using to contact you.

In general, it's important to make the process of giving feedback as easy and convenient as possible, so that the customers or users are more likely to provide their feedback. Also, the more targeted the feedback request, the more likely you are to get useful feedback that can be used to improve your product or service.

Quick feedback form template