In product Help Center

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Saved our team hours of development.
Cameron S.

How to create in product help center ? 5 simple steps to create help centre in product

Creating a structured and simple to use in prodcut navigation centre for user is a huge challenge. It can take a lot of time to design and develop it. We will share how to do it.

Why to create an all in one in product help centre?

  • Make all resources available for users in product
  • Help users navigate in product
  • Make onboarding and updates available in resource centre
  • Decrease amount of support tickets
  • Increase the time spent in product

Use MarbleFlows to save $100k and more on development

  • Save time and money on development
  • No Code skills required
  • Create resource centre in minutes
  • Design it in your product style
  • Track the data of usage of your resource centre
  • Iterate and make changes insta

Most common use places:

  • In product
  • In application
  • In knowledge centre
  • Stand alone as separate page

For whom:

  • Product team
  • Customer success team
  • Customer support team

Step 1. Launch our user onboarding template

Step 2. Edit the template

While editing you can do different things:

  • Add interactive elements.( video, quizzes, texts)
  • Resize Canva of your onboarding flow
  • Select the branded colours and backgrounds
  • Change the buttons and logic
  • Connect external resource

Step 3. Preview and test your flow

You can share it as a link with your team and test it in different places you plan to add it, like product and website.

Step 4. Share with your audience

If you share your flow as a widget on the website or inside product you can add custom trigger there.

Step 5 Analyse the results

Thank you for reading! You are awesome!

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